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concerned!! asks...
hello i am a 14 year old girl, i have just read what you said about stopping the bulleten bored. i am not happy about this cos i look on it and read the questions and answers this helps answer questions that i have and i know that my friends also looks at it. the answers given are well thought out with lots of information. i am very confused about many issues and do not have a email account to send my own so i need the bulleten board. please dont stop it!!
What we suggest...
Hi concerned!!,
Thanks for your email, and your kind remarks about how useful you and your friends find the Bulletin Board. We are thinking very hard about the reorganisation of q2a because we are aware that not all young people have their own email account and we don't want to exclude young people from any of our services unnecessarily.
Although it is now planned that there will not be a Bulletin Board with questions from young people and our answers, young people will be able to suggest general questions they would like us to answer that will be posted on the site. This will be anonymous and no personal details will be required so the answers will not be very detailed or personally specific.
We definitely will still answer emails that individuals send us on our usual enquiry form, where they provide us with some background info and our answers will be just as they are now. These will only be returned to an email address, they will not be published on the website. Our direct reply by email service is not affected by these changes in any way, we know that does not necessarily meet your need or that of other young people with no email access but we hope you will find our new suggestions that we outline here reassuring.
So if there is anything you're confused about you can still ask us a question about it and we'll put the answer on the site in what will be our new Answer Bank. The difference is that rather than clicking on your own chosen name to get to your reply you'll find it in the New This Week section at first before it moves into its proper category. After a week or so you'll be able to find it by either typing a key word into a 'search' box or by clicking on the relevant section e.g. 'Relationships', 'Health', 'Education' and so on. You'll also be able to look at all the other answers on all the other topics at any time as well, and you'll be able to search for answers to questions much more easiliy than you can now.
If you have access to the Internet (even though you don't have your own email account) you can also have a conversation with us by using our 'WebTalk' service. This is a one-to-one, real-time conversation with a worker over the 'Net. If you want to keep the conversation to refer to later, before you click on 'Finish', you could 'copy' and 'paste' it into a word-processing document and save it somewhere safe, or, on the new system you can print it out.
We're hoping that, with the answers to your own questions, other young people's questions and q2a's questions, the Answer Bank will build up into a much bigger and better place for young people to find the information they need. As we've already said on the q2a site, young people's use of the Bulletin Board has been gradually falling off so we need to find a way to get more useful information on there.
Once again, thank you for your email. We hope our reply goes some way towards reassuring you that the question and answer aspect of Q2A is not going to disappear altogether, it will just work in a slightly different way. Please keep in touch and let us know what you think about q2a as it develops.
Best wishes from q2a.
Expert advice and every precaution has been taken to ensure that the information on this page is trustworthy and reliable, but the publishers do not hold themselves responsible for any inaccuracy as information can go out of date very quickly. This page gives general guidance only and should not be treated as a complete and authoritative statement of the law. With regard to suggested weblinks given in this reply please note that Lancashire County Council is not responsible for the content of external internet sites.
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